9abon Privacy
Policy

9abon Casino ("9abon," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the 9abon platform at 9abon.vip ("Platform"). This Privacy Policy describes how 9abon collects, uses, discloses, retains, and protects personal data in connection with the operation of its online casino, sports betting, and related gaming services in the Philippines.

This Privacy Policy applies to all users of the 9abon Platform, including registered Players, prospective users who browse the site without creating an account, and former account holders whose data 9abon is required to retain under applicable law. It covers all personal data collected through the Platform, Live Chat, email correspondence, and any other channel through which you interact with 9abon.

By registering a 9abon account or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood how your personal data is processed as described herein. If you do not agree with any part of this Policy, you should discontinue use of the 9abon Platform and may request account closure at any time.

For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal data is 9abon, the operator of the Platform at 9abon.vip. 9abon operates under a valid license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is legally accountable for how your personal data is collected, processed, and stored.

9abon has designated a Data Protection Officer (DPO) responsible for overseeing the Platform's compliance with the Data Privacy Act of 2012 and related regulations. The DPO can be contacted via the details provided in Section 15 of this Policy. Any data subject who wishes to exercise their rights under Philippine law, lodge a complaint, or make an inquiry regarding the processing of their personal data should direct communications to the DPO.

9abon collects the following categories of personal data from Players and Platform users. The specific data collected depends on the nature of your interaction with the Platform and the stage of your account lifecycle.

9abon does not collect sensitive personal information as defined by the Data Privacy Act (e.g., health data, religious beliefs, political affiliations) unless specifically required for regulatory compliance purposes and only with your explicit consent where required.

9abon collects personal data through the following primary means:

• Direct collection: Information you provide voluntarily when registering an account, completing KYC verification, submitting payment details for deposit or withdrawal, or contacting our support team through Live Chat or email.
• Automated collection: Technical data collected automatically when you access the Platform, including your IP address, browser data, device identifiers, session activity logs, and cookie-based identifiers. This data is collected regardless of whether you are a registered Player or a visitor browsing without an account.
• Third-party sources: Identity verification service providers engaged by 9abon to validate KYC documents may provide verification outcome data. Payment processors (GCash, Maya, BPI, BDO) confirm transaction details that are recorded in your 9abon account. PAGCOR and the Anti-Money Laundering Council (AMLC) may share regulatory information relevant to account compliance.
• Publicly available sources: In limited circumstances required for AML compliance, 9abon may consult publicly available databases to verify the accuracy of information provided or to screen against sanctions and politically exposed persons (PEP) lists.

9abon processes your personal data on one or more of the following legal bases, as provided under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to open and administer your 9abon account, process deposits and withdrawals, record your gaming activity, and deliver the gaming and betting services you have requested. Without this processing, 9abon cannot provide the Platform services.
• Legal obligation: Processing required for 9abon to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), the Data Privacy Act of 2012, tax reporting obligations, and any other applicable Philippine law or regulatory requirement.
• Legitimate interests: Processing undertaken by 9abon for the purposes of fraud prevention, account security, platform integrity, responsible gaming monitoring, and improvement of Platform services — provided that such processing does not override your fundamental rights and freedoms as a data subject.
• Consent: Where required and not covered by the above bases, 9abon will obtain your specific, informed, and freely given consent before processing your data. You retain the right to withdraw such consent at any time, although withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

9abon does not use personal data for purposes that are incompatible with the purposes for which it was originally collected, and does not sell, rent, or trade personal data to third parties for commercial marketing purposes.

The 9abon Platform uses cookies and similar web tracking technologies to enable core functionality, improve user experience, maintain login sessions, and gather aggregate analytics on Platform usage. Cookies are small text files stored on your device by your browser when you visit the 9abon website.

9abon uses the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens, login state persistence, and anti-fraud security tokens. These cookies cannot be disabled without affecting core Platform functionality.
• Functional cookies: Store user preferences such as language settings, game lobby filters, and responsible gaming tool configurations to personalize your 9abon experience.
• Analytics cookies: Collect anonymized aggregate data on how Players navigate and interact with the Platform. This data is used by 9abon to identify usability improvements and technical issues. Analytics data is not linked to individual Player identities.
• Security cookies: Used for device recognition, detection of automated bots, and protection against Cross-Site Request Forgery (CSRF) and other security threats.

9abon does not sell your personal data. We share personal data with third parties only to the extent necessary for the operation of the Platform, compliance with regulatory obligations, or where you have provided explicit consent. The categories of third parties with whom 9abon may share your personal data include:

• PAGCOR: As 9abon's licensing authority, PAGCOR has regulatory access to Player data, transaction records, and gaming activity data as required under the terms of 9abon's operating license.
• Anti-Money Laundering Council (AMLC): 9abon is a covered person under Philippine AML law and is required to report covered transactions and suspicious transaction reports (STRs) to the AMLC as mandated by Republic Act No. 9160, as amended by the AMLA of 2021.
• Payment processors: GCash (G-Xchange, Inc.), Maya (PayMaya Philippines, Inc.), BPI, BDO, Metrobank, and other Philippine payment providers process deposit and withdrawal transactions. Data shared with payment processors is limited to what is necessary to complete the specific transaction.
• KYC and identity verification providers: Third-party providers engaged by 9abon to verify the authenticity of identity documents submitted during KYC. These providers process document images and verification outcomes under strict data processing agreements with 9abon.
• Game software providers: Third-party game studios (e.g., providers of slot, live casino, and sports betting software) may receive technical session data necessary to operate their games on the 9abon Platform. Personal identity data is not routinely shared with game providers.
• Law enforcement and courts: Where required by a valid court order, subpoena, or written request from a competent law enforcement authority in the Philippines, 9abon will disclose personal data to the extent legally required.

All third parties engaged by 9abon as data processors are required to process personal data only on 9abon's documented instructions and in compliance with applicable Philippine data protection law.

Certain third-party service providers engaged by 9abon may process personal data in jurisdictions outside the Philippines, including providers of cloud hosting infrastructure, game software platforms, and identity verification services. Where personal data is transferred to recipients located outside the Philippines, 9abon ensures that appropriate data transfer safeguards are in place as required by the Data Privacy Act of 2012.

Such safeguards include binding contractual obligations on recipient parties to maintain data protection standards equivalent to those required by Philippine law, and where applicable, reliance on adequacy decisions or standard contractual clauses as recognized by the National Privacy Commission.

9abon retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention guidelines apply:

• Account and identity data: Retained for the duration of the active account plus a minimum of five (5) years following account closure, in compliance with PAGCOR's record-keeping requirements and Philippine AML legislation.
• KYC and identity documents: Retained for the same period as account data. Identity verification documents are stored in encrypted form and access is restricted to authorized 9abon compliance personnel.
• Financial transaction records: Retained for a minimum of five (5) years following each transaction, as required under Republic Act No. 9160 (AMLA) and Bureau of Internal Revenue (BIR) regulations applicable to licensed gaming operators.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the relevant activity. PAGCOR may require longer retention for specific categories of transaction data.
• Support communications: Live Chat transcripts and email correspondence retained for two (2) years from the date of the interaction.
• Technical and cookie data: Session data and cookies are cleared in accordance with standard browser lifecycles. Aggregate analytics data is retained for up to twelve (12) months.

Following the expiry of applicable retention periods, 9abon will securely delete or anonymize personal data in a manner that prevents reconstruction of individual records. Where anonymization is performed, anonymized data may be retained for longer periods for aggregate analytical or statistical purposes.

9abon implements appropriate technical and organizational security measures to protect personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between the 9abon Platform and your device is protected by SSL/TLS encryption protocols. Credentials and financial data are never transmitted in plain text.
• Encryption at rest: Sensitive personal data including KYC documents, financial account details, and passwords (stored as one-way cryptographic hashes) are encrypted at rest in 9abon's data infrastructure.
• Access controls: Access to personal data within 9abon's systems is restricted on a need-to-know basis. Employees and contractors with access to personal data are subject to confidentiality obligations and undergo regular data privacy training.
• Multi-factor authentication: OTP-based device verification is applied to 9abon account logins from unrecognized devices, adding a layer of protection beyond username and password credentials.
• Intrusion detection and monitoring: 9abon's platform infrastructure is monitored for suspicious access patterns, potential intrusion attempts, and anomalous data access activity on a continuous basis.
• Regular security assessments: 9abon conducts periodic reviews of its security practices and vulnerability assessments in accordance with industry standards for online gaming platforms.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by 9abon. To exercise any of these rights, contact 9abon's Data Protection Officer using the details in Section 15. 9abon will respond to substantiated rights requests within thirty (30) calendar days of receipt, unless a complex matter requires an extension, which will be communicated to you.

• Right to be Informed: You have the right to be informed whether your personal data is being processed by 9abon and to receive a clear description of the processing activities — which this Privacy Policy fulfils.
• Right of Access: You have the right to request a copy of the personal data 9abon holds about you, together with information about the purposes, legal bases, retention periods, and recipients of such data.
• Right to Rectification: If any personal data 9abon holds about you is inaccurate or incomplete, you have the right to request correction. This includes updating your contact details, correcting name spelling errors, or updating your registered address.
• Right to Erasure: You may request the deletion of your personal data where: it is no longer necessary for the purpose for which it was collected; you withdraw consent and there is no other legal basis for processing; or 9abon has processed your data unlawfully. Erasure requests are subject to 9abon's legal retention obligations — data that must be retained for PAGCOR, AML, or tax purposes cannot be deleted until the applicable retention period has expired.
• Right to Object: You have the right to object to certain types of processing, including processing based on legitimate interests and direct marketing communications.
• Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request that 9abon provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe 9abon has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. NPC contact details are available on the NPC's official website.

The 9abon Platform is strictly restricted to persons who are at least 21 years of age, in accordance with PAGCOR's minimum age requirement for online gambling in the Philippines. 9abon does not knowingly collect personal data from persons under the age of 21.

All Players are required to complete KYC identity verification with a valid, government-issued Philippine identification document that displays their date of birth. Any account where KYC verification establishes that the registered Player is under 21 years of age will be immediately suspended, all associated personal data will be flagged for deletion (subject to applicable retention obligations), and the matter will be reported to PAGCOR as required under 9abon's licensing conditions.

9abon may send promotional and marketing communications to registered Players regarding bonuses, new game launches, VIP program updates, and other platform promotions. Such communications are sent via SMS to your registered mobile number or in-platform notification, where you have not opted out of such communications.

You may opt out of marketing communications from 9abon at any time by:

• Updating your communication preferences in your 9abon account settings.
• Contacting 9abon's support team via Live Chat and requesting removal from marketing communications.

Please note that opting out of marketing communications does not affect transactional and account-related notifications, which 9abon is required to send in connection with account activity, security alerts, regulatory notices, and promotional offer terms updates. These communications cannot be opted out of as they are essential to the management of your 9abon account.

9abon reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, PAGCOR regulatory requirements, or 9abon's data processing practices. Material changes to this Policy will be communicated to active Players through one or more of the following channels: an in-platform notification displayed upon next login, an SMS to your registered mobile number, or an email to your registered address.

The effective date at the top of this page will be updated to reflect the date on which any revised version takes effect. 9abon recommends that Players review this Privacy Policy periodically. Continued use of the 9abon Platform following notification of any changes constitutes your acknowledgment of the updated Policy.

The most current version of the 9abon Privacy Policy is always available at 9abon.vip/privacy-policy.

For all privacy-related inquiries, data subject rights requests, and complaints regarding 9abon's processing of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly through the 9abon Platform at 9abon.vip. Select the "Privacy / Data Request" category when initiating a chat.
• Email: [email protected] — please include "Data Privacy Request" in your subject line for routing to the Data Protection Officer.

9abon's Data Protection Officer will acknowledge receipt of formal privacy requests within five (5) business days and will aim to resolve substantiated data subject rights requests within thirty (30) calendar days. Where a request is complex or involves a high volume of data, 9abon will notify you of any extension and the expected resolution timeline.

If you are not satisfied with 9abon's response to your privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines. PAGCOR-related regulatory complaints may also be directed to PAGCOR's appropriate regulatory division as the licensing authority over 9abon's operations.